Android Phone Won’t Make Calls?
Reason #1: Poor Network Connection
A poor network connection can be a frustrating experience, especially when you need to make an important call or send an urgent message. It is common for Android users to experience issues with their network connection, making it impossible for them to make calls or access the internet. When this happens, there are several troubleshooting steps that you can take before contacting your service provider.
One of the first things you should do is check your signal strength and ensure that your phone’s airplane mode is turned off. If these settings are correct and you’re still experiencing connectivity issues, try restarting your device or resetting network settings. You can also try removing and reinserting your SIM card or updating your phone’s software and checking if any updates are available.
If none of these solutions work, contact your service provider for further assistance in resolving the issue. It’s always best to have a backup plan such as using another device or finding alternative communication methods like email or messaging apps in case of poor network connectivity.
Reason #2: Outdated Software
Outdated software can be a major problem for Android phones. In addition to reducing device performance, it could cause your phone to stop working altogether. This is particularly true when it comes to making calls. If you are experiencing this issue, then the first thing you need to do is check whether your phone’s operating system and other apps are up-to-date.
If they are not, then updating them should be your immediate priority. You can easily check for updates in the settings menu of your Android phone. Simply navigate to the “System Update” section and click on “Check for update.” If there is an available update, download and install it immediately.
If updating doesn’t solve the problem, then consider uninstalling any recently installed apps that may be causing conflicts with the phone’s software or hardware components. Alternatively, you can try resetting your device to factory settings – but make sure you backup all important data before doing so!
Reason #3: Blocked IMEI Number
If you’re an Android phone user, you may have come across the term “blocked IMEI number” while trying to make or receive calls. An IMEI (International Mobile Equipment Identity) is a unique 15-digit code that identifies your smartphone. A blocked IMEI number means that your mobile carrier has blacklisted your device, making it unable to connect to its network.
There are several reasons why a carrier might block an IMEI number. If the phone was reported stolen or lost, carriers will add the device’s unique identifier to a blacklist. This means it cannot be used with any SIM card on any network. Additionally, if you have an outstanding balance on your account or have breached the terms and conditions of your contract, carriers may also block your IMEI number.
Fortunately, there are ways to check if your phone’s IMEI number has been blacklisted and steps you can take to fix this issue. You can contact your carrier directly for assistance in unblocking the device or try using third-party tools designed for this purpose. It’s important to resolve this issue as soon as possible so that you can continue using essential features of your smartphone such as making calls and sending messages without any disruptions.
Reason #4: Unsupported Carrier Settings
One of the reasons why your Android phone may not be able to make calls is due to unsupported carrier settings. This means that your phone may not have the proper network configurations necessary for it to connect to your carrier’s network. In some cases, this can happen when you switch carriers or if there are changes made in your current carrier’s network.
To fix this issue, you can try resetting your network settings by going to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. You can also check for any available software updates by going to Settings > System > Software update and installing them if any are available. If these solutions do not work, then contacting your carrier’s customer support team may be necessary.
It is important to note that unsupported carrier settings can also occur if you have an unlocked phone that was originally intended for use with a different carrier. In such instances, it is recommended that you reach out to the manufacturer or retailer from whom you purchased the device for assistance in reconfiguring its settings.
Reason #5: Sim Card Issues
If your Android phone won’t make calls, one of the common reasons is a SIM card issue. The first thing you need to do is check if the SIM card is inserted correctly. If it’s not, remove it and insert it back again carefully to ensure it’s properly aligned with the slot.
Another possible problem could be that your SIM card is damaged or expired. If this is the case, you may need to replace your SIM card with a new one from your carrier provider.
Additionally, if you have recently switched carriers or changed plans, make sure that your new plan includes voice calling and texting services. Some plans only provide data services which would prevent you from making traditional voice calls.
Solution #1: Restart Device
One of the tried and tested methods of troubleshooting an Android phone that won’t make calls is restarting the device. Restarting your phone clears up any temporary glitches that might be preventing it from making calls. There are two ways to restart a phone: soft reset and hard reset.
A soft reset, also known as a simple restart, involves turning off your phone and turning it back on again. To do this, press and hold the power button until the power options appear on your screen. Select “Restart” or “Power Off” then turn it back on after a few seconds by pressing the power button again.
A hard reset, also known as a factory reset, deletes all data from your phone (including contacts, messages, apps) and restores it to its original factory settings. This may be necessary if you’ve tried other troubleshooting methods but still can’t make calls with your Android phone. You can initiate a hard reset by going into Settings > Backup & Reset > Factory Data Reset > Erase Everything. Make sure to backup important files before doing this step though!
Solution #2: Update Software
One of the most common reasons for an Android phone to stop making calls is outdated software. This may happen when you don’t update your phone regularly, and as a result, some apps or features may become incompatible with the current version of the operating system. If that’s the case, updating your software could fix this issue. Go to “Settings,” then navigate to “System Updates.” Your phone will check if there are any updates available for download.
If you see an update notification, tap on it and follow the prompts to start downloading and installing it. Keep in mind that updates can take some time based on your internet speed and how much data needs to be downloaded onto the device. Also, make sure that your phone is connected to Wi-Fi as they tend to be large files that can quickly eat into mobile data allowances.
In conclusion, keeping your Android phone up-to-date with its latest software releases is crucial not only for improving performance but also ensuring security patches are applied regularly which helps protect against potential threats or vulnerabilities that could put important personal information at risk. Regular maintenance also reduces the chances of issues like not being able to make calls by identifying bugs early enough before they cause bigger problems later on down the line.
Solution #3: Check Network Settings
One of the most common reasons why your Android phone may not be making calls is due to network settings. If your phone is not properly configured to connect with a network or carrier, it can cause problems with call connections. Check that you have the correct APN settings for your carrier and that you are connected to a reliable Wi-Fi network if available.
Another issue could be related to airplane mode. Sometimes, users accidentally turn on airplane mode and forget to turn it back off, which disables all wireless connections on the device. Ensure that airplane mode is turned off and that your phone has a strong signal strength. If you are still experiencing issues making calls after checking these settings, consider restarting your device as well as resetting network settings in the phone’s settings menu. These steps can help resolve any underlying software issues interfering with call functionality.
Solution #4: Reset Network Connections
One of the most common reasons why an Android phone won’t make calls is network connection problems. If your device can’t connect to a Wi-Fi or cellular network, it may be time to reset your network connections. This process will help clear up any lingering issues that could be preventing you from making and receiving calls.
To start, navigate to your phone’s settings menu and select “System.” From there, choose “Reset Options” and then “Reset Wi-Fi, Mobile & Bluetooth.” You’ll see a warning message explaining that this action will erase all saved networks and paired devices. Confirm that you want to proceed with the reset by tapping on “Reset Settings.”
Once the reset is complete, restart your phone and try making a call again. If the problem persists, you may need to contact your carrier for further assistance or consider resetting your entire device. While resetting network connections can be disruptive in terms of losing saved data, it’s often an effective way to troubleshoot connectivity issues on an Android phone.
Solution #5: Reinsert Sim Card
One of the possible reasons why your Android phone isn’t making calls could be a loose or misplaced SIM card. This issue can arise when you remove the SIM card for any reason and forget to reinsert it properly. To fix this problem, first, turn off your phone and remove the back cover. Then locate the SIM slot and carefully insert the SIM card in its proper position until you hear a clicking sound.
If your SIM card is inserted correctly but still not working, try cleaning it gently with a soft cloth or tissue paper. Any dirt or grime on the metal pins of a Sim Card can cause connectivity issues that can prevent you from making calls.
Finally, if none of these solutions work for you, it may be time to replace your old Sim Card with a new one from your carrier’s store. Sometimes older sim cards may corrode over time due to exposure to dust and moisture; replacing them with new ones may ensure better connectivity for calling purposes.
Solution #6: Check Carrier Settings
Checking the carrier settings of your Android phone is important when you are facing issues related to making calls. Carrier settings are the network-related configuration files that determine how your device connects to the cellular network, and if these settings go wrong or become outdated, they can cause several problems like call drops, poor signal reception, and unable to make calls.
To check the carrier settings on your Android phone, go to Settings > About Phone > Software Information > SIM Status. Here you will find information about your cellular network provider, signal strength, mobile country code (MCC), and more.
If there is a problem with your carrier settings or they need an update, contact your service provider or try resetting them by removing and reinserting your SIM card. This usually helps resolve most issues related to calling on an Android phone.
Solution #7: Factory Reset
Factory reset is a last resort option for fixing an Android phone that won’t make calls. This process will erase all data and settings on the device, returning it to its original state. Before performing a factory reset, it’s important to back up any important data, such as photos or contacts, as they will be lost during the reset.
To perform a factory reset on an Android phone, go to the Settings menu and select Backup & Reset. From here, select Factory Data Reset and follow the prompts to complete the process. It’s important to note that this process can take some time and may require entering your Google account information again after completion.
While a factory reset can fix many issues with an Android phone not making calls, it should only be used as a last resort after trying other troubleshooting steps such as checking for software updates or resetting network settings. If all else fails, a factory reset may be necessary to get your phone working properly again.
Conclusion: Troubleshoot Phone Calls
In conclusion, troubleshooting phone calls can be a frustrating task, especially when you are unable to make or receive calls on your Android device. However, by following the tips and tricks provided in this article, you can fix your phone and get back to making and receiving calls without any interruptions.
The first step is to check if the issue is with your network provider. Check if there are any outages or maintenance work being done in your area that might be causing the problem. If not, try restarting your phone or putting it on airplane mode for a few seconds before turning it back on.
If that doesn’t work, check if your SIM card is properly inserted and functioning correctly. Try removing it and reinserting it again after cleaning it properly with a soft cloth.
Finally, if none of these steps work, consider resetting your phone to its factory settings while backing up all important data beforehand. This should fix any software issues that might be preventing you from making or receiving calls on your Android device.