What is a printer offline?
There are a few ways to get your printer online if it is showing offline.
One way is to power off the printer, wait 3 seconds and then turn it back on.
If that doesn’t work, you can try reinstalling the printer software.
If that still doesn’t work, you can try connecting the printer to a different computer using a USB cable.
If all of those methods fail, you may need to call technical support.
Printer Offline: What to do if your printer is not working
If your printer is not working, there are a few things you can do to troubleshoot the problem. First, check to see if the power cord is plugged into the outlet and the printer. If it is plugged in, try turning on the printer and checking for light or sound coming from the printer. If there is no light or sound coming from the printer, then it may be that something has gone wrong with the printer circuitry. If this is not the case, then you will need to take your printer offline for diagnosis.
To take your printer offline for diagnosis, follow these steps:
1) Unplug all cables from your computer and power supply and plug in only the power cord to your printer.
2) Open Windows Explorer (or OS X Finder). From here, navigate to C:\Windows\System32\drivers\etc\.
How to get your printer online
If your printer is not responding to online commands, there are a few things you can do in order to get it online. The first step is to determine whether the printer is actually offline or just not responding to online commands. If the printer is offline, you will need to use a USB cable to connect the printer to your computer and then try the online commands again. If the printer still does not respond, you may need to reset the printer.
Conclusion
If your printer is not showing up online, you may be able to fix the issue by following these steps:
-Check to make sure that your printer is connected to the network and has an active Internet connection.
-If your printer is connected to the network and has an active Internet connection, try restarting your computer or router.
-If your printer is not connected to the network or has a low Internet connection, try connecting your printer directly to the computer using a USB cable.
-If connecting your printer directly to the computer doesn’t work, try resetting your router.
-If resetting your router doesn’t work, contact customer service for help.
